Eligibility & Return Window

• Contact Timeline: If you’re dissatisfied with your purchase, please contact us within 7 days of receiving the item to initiate a return or exchange.

• Return Postmark Requirement: To qualify, your return package must be postmarked within 7 days from the delivery date indicated in your tracking information. Returns sent beyond this window may be rejected or accepted with a 25% restocking fee at our discretion.

Return Conditions

• Product Condition: All items must be in their original, unworn condition with all tags, labels, and packaging intact. Returned items that show any signs of wear, usage, or alteration will not qualify for return or exchange.

• Packaging Requirements: Carefully pack your return in its original packaging to ensure safe transport. Returns without original packaging or documentation will not be accepted.

Shipping Costs

• Shipping Deduction: Original shipping costs are non-refundable, and we do not cover return shipping fees. We recommend using a trusted carrier (UPS or FedEx) for tracking purposes, as we are not responsible for packages lost or damaged in return transit.

Exchange Policy

• Case-by-Case Approval: Exchanges are reviewed on an individual basis. If approved, the buyer is responsible for any additional shipping charges. Items received as part of an exchange are not eligible for further exchanges.

Final Sale Items

• Non-Returnable: Items purchased with special codes or discounts are FINAL SALE and cannot be returned or exchanged.

How to Begin a Return or Exchange

• Contact Us: Start your return or exchange by reaching out via valeriemicheledesign@gmail.com.

• Process Steps: We’ll confirm eligibility and provide you with instructions on how to complete your return or exchange.